Questions, answered

We dispatch within 1–2 working days. Delivery takes 2–4 working days within Kerala and 4–7 working days elsewhere in India. You will receive tracking details on email and WhatsApp.

Yes — insured shipping is free on orders above ₹1,999. A small flat fee applies to smaller orders and is shown before you pay.

Yes, on orders up to ₹10,000. Larger orders can be paid online by UPI, card, net banking or EMI.

Yes. Use the tracking link in your shipping email or WhatsApp message, or visit Track Order with your order number.

UPI (GPay, PhonePe, Paytm and others), debit and credit cards, net banking, wallets and card EMI — all processed securely by Razorpay. Cash on delivery is available on eligible orders.

Yes. A GST tax invoice is emailed with your order confirmation and can be downloaded any time from your order page.

Yes, within 7 days of delivery if it is unworn and in original packaging. Earrings and customised pieces cannot be exchanged unless they arrive damaged.

Please send us photos or an unboxing video within 48 hours of delivery and we will replace it or refund you in full.

Each product page lists its materials, finish and stones. Our handcrafted pieces use brass or copper alloys with gold plating, kemp and kundan stones, and shell or natural pearls, as described.

Yes — bridal sets and custom designs can be discussed with our stylists on WhatsApp.